The Dog Squad Official Privacy Policy
The Dog Squad Official will be otherwise called TDSO for the purpose of this document.
Data Processors includeTDSO
Data Controllers include TDSO, Gmail, Mailchimp, Whatsapp, JotForm, GoDaddy and BookMyClass-see below for details
Introduction This policy describes how we collect, use and look after the information you provide us. Our Privacy Policy only relates to personal data collected and stored by TDSO via:
● Jotform Registration Form,
● Book My Class Registration Process,
● GoDaddy
● Emails
● Printed Class Registers,
● Phone Records
● Social Communication including Facebook Messaging and WhatsApp
● Third party booking platform communications
Mailchimp
The Data Protection Act 1998 The Dog Squad Official we look after your details carefully. We adhere to the requirements of the UK Data Protection Act 1998 and seek compliance with the new GDPR policy coming into being from 25th May 2018.
Use of Personal Information TDSO collects data under the Legal Basis of “Performance of a contract to which the data subject is party, or to take steps prior to the entering into a contract at the request of the data subject.” as well as “Consent” of the data subject. Personal information provided to TDSO via our website enquiries form, booking site, facebook pages, email, class register and telephone contact including WhatsApp will be used for the purposes outlined below.
● Communicating supporting resources/information for our courses or workshops
● Fulfilment of orders sold by TDSO as requested by the data subject
● Communication about forthcoming events and offers including Charitable fundraising
● Communication pertaining to future TDSO events or sales and future TDSO course bookings which would be of direct interest to the data subject
● Using social apps such as WhatsApp to enable a social network between TDSO attendees with the specific consent of each data subject
● For the purpose of tracking Covid 19 or any other world disease, date may be shared with Test and Trace should Government intervention require it
Your Consent By providing your personal data to TDSO you consent to the processing of such data by TDSO as described in this Privacy Policy. Consent will be gained through our online registration process. You can alter your preferences as described below.
Use of Data and Opting - In During your time with TDSO, we will make contact with you via the means listed above in the following ways:
We will send you communications relating to your TDSO course as follows:
● Booking In Offer Emails and Payment Reminders
● Pre-Class Welcome Emails and invitations to subscribe to our mailing list
● Weekly Training Support via whatsapp groups or messages
● Invitations by email and whatsapp to purchase training materials and payment reminders where appropriate
● Future Class Booking notice by email and or whatsapp/test; payment reminders where appropriate
● News, reminders, updates by WhatsApp/Email if the data subject has opted in
● Urgent changes to session times/parking issues/venues etc by WhatsApp if the data subject has opted in
● Fundraising appeals annually to current class participants via email and WhatsApp where the data subject has opted in.
● Social stories/shared articles relating to our work via WhatsApp where data subjects have opted in
By ‘Opting In’ you are agreeing to be contacted by TDSO for the reasons detailed above. We do not pass your details to third parties with the exception of Test and Trace for the tracking of world diseases or similar cases.
Upon finishing your class/courses with TDSO, correspondence from us will largely cease. TDSO may contact you by email to inform you of future training opportunities. TDSO will keep your data for up to 7 years unless it is specifically requested to be removed from our systems. If at any time you want to alter your preferences or request that TDSO stop communication with you then you should contact us as described below.
During your engagement with TDSO your telephone number may be saved on the phone of The Director for ease of communications. Once your class/course is finished your number may remain on that phone should you re engage in the 7 year period with the same or an additional dog, but you may request it be deleted at any given point.
WhatsApp Disclaimer By consenting to join our TDSO WhatsApp groups you are consenting to the Terms and Conditions provided by WhatsApp including the WhatsApp Privacy Policies and we take no responsibility nor liability for data stored and shared by the WhatsApp company.
By allowing your telephone number to be stored on a phone belonging to The Director or any employee of TDSO you understand that WhatsApp have access to that Contact Number regardless of whether you join a WhatsApp class group or not. Once your TDSO course/s have been completed, staff will/may delete contact numbers from staff phones at any time during the data retention period specified above or at the request of the data subject as specified below.
Jotform Disclaimer - by registering via Jotform you consent to their data usage as a data processor.
GoDaddy - has access to social media integrations, by use of the send message you consent to their data usage as a data processor
Zebranet/BookmyClass Disclaimer - by registering for classes through our booking system you consent to their data useage as a data processor
Accessing your Personal Data held by TDSO. You have the right to askTDSO in writing, for a copy of all the personal data held about you. This is known as a 'data subject access request'. Upon request, we will collate the data requested and send it to you within the 30 day maximum period as stipulated by GDPR May 2018.
Please apply in writing to: The Director
The Dog Squad Official
21 Goldings Close Kings Hill Kent ME19 4BE
Verifying, updating and amending your personal information
We aim to keep your records as up-to-date as possible. If, at any time, you want to verify, update or amend your personal data or preferences please contact us in writing at the above address or by email on thedogsquadofficial@gmail.com
You can also opt-out of future communications at any time by writing to at the above address or by email on thedogsquadofficial@gmail.com
Please allow up for 10 working days for us to amend your details.
For more information on GDPR please visit:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/
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